Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about how we handle shipping and delivery.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been placed.
  • Once your order is shipped, you will receive a tracking number via email.

Please note: During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping: 5–8 business days
  • Express Shipping: 2–4 business days
  • International Shipping: 7–15 business days

Delivery times are estimates and may vary depending on your location and courier delays.

Shipping Locations

We currently ship to:

  • All domestic locations within [Your Country]
  • Select international destinations

If your country is not listed at checkout, please contact us before placing your order.

Order Tracking

Once your order has shipped, you will receive a tracking link via email.
Please allow up to 24–48 hours for tracking information to update.

If you have not received tracking details within 5 business days, please contact our support team.

Delayed or Lost Packages

We are not responsible for shipping delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Customs clearance delays (for international orders)
  • Incorrect shipping addresses provided by the customer

If your package appears to be lost, please contact us at [support@email.com], and we will assist you in resolving the issue.

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure the shipping address is correct at checkout.
If an incorrect address is provided, we may not be able to modify the order once it has been shipped.

Additional shipping charges may apply for re-delivery.

Damaged Items

If your order arrives damaged:

  1. Contact us within 48 hours of delivery.
  2. Provide clear photos of the damaged item and packaging.
  3. We will review your case and arrange a replacement or refund if applicable.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

📧 Email: [mystorepranva@gmail.com]